Senior Account Manager (German language) 73 pregleda

Responsibilities:

 

  • Generate relationship between customer and provides long-term engagement through excellent service
  • Create innovative and targeted support development tailored to customers stage in their professional environment.
  • Ensure highest level of support and customers satisfaction through the process using top notch communication skills via phone/email.
  • Maximizing the potential of client
  • Maintaining contact with clients and follow up on them for future business prospect.
  • Handle the CRM on day to day management.
  • Extend and maintain portfolio of existing and new clients
  • Follow a Sales Methodology with appropriate service for the needs of a customer.

Requirements:

  • Fluency in German language (at least B2 level) and English language (at least B1)
  • Experience in Sales environment is desirable
  • Accountability for measured results in order volume, accuracy and quality.
  • Assertive sales individual with excellent communication skills
  • Good interpersonal, psychological and analytical skills
  • Previous experience in working with customers over phone
  • Excellent customer service mindset and attitude to follow their needs
  • Beproactive and effective team member

 

 

What we offer:

  • Full time job settled in Belgrade
  • Excellent compensation and benefit package
  • Professional development opportunities
  • Friendly international team and great office environment
  • Comfortable workplaces with the most up-to-date equipment
  • Company sponsored activities

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We are one of the fastest growing marketing team in Serbia. We collaborate with a number of foreign companies to produce excellent service and support and make sure that every need of our customers is met in a timely fashion.

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